Why does security agency make the “poor” guard do double duty
Why does security agency make the “poor” guard do double duty In my years of heading a security and housekeeping agency, one of the most common complaints I have heard is that security agencies make the poor guard do double duties say 16 hours (if guards are on 8 hrs shift) or even worst 24 or 36 hours (if guards are on 12hrs shift). Client feels very strongly about the humane angle. I will in this letter try and give another perspective. On the whole there are 3 perspectives of following different stakeholders. Client Double duties are unacceptable from client perspective as quality of services deteriorates. Security Agency More often than not, security agency is forced to get double duty done either due to sudden unplanned leave by guard or due to shortage. You may wish to condone the agency if it is due to unplanned leave however if it is happening frequently due to shortages you should consider changing the agency. Guard Now the most interesting and probably sad part is the gu